How lớn Fix "Your PC ran into a problem & needs to restart" blue Screen Error in Windows 10

If you are reading this, you probably encountered a xanh Screen of Death error. Usually, these xanh screen errors contain additional error codes. However, you may only see a message saying "Your PC ran into a problem & needs to restart" or "Your device ran into a problem and needs khổng lồ restart. We"re just collecting some error info, & then we"ll restart for you."


It"s difficult to say what causes this problem when no error code can help identify possible cause. However, usually, these errors occur when there are memory issues, corrupted system files, or drivers. Other reasons for this "Your PC ran into a problem & needs lớn restart" could be nguồn failure or malware/virus infection.

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To fix the "Your PC ran into a problem and needs khổng lồ restart. We"re just collecting some error info, and then we"ll restart for you" error, you might need to kiểm tra system files, update drivers và Windows, run a Startup Repair and to apply some other methods.

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Table of Contents:

Download Computer Malware Repair Tool
It is recommended to lớn run a không tính tiền scan with combo Cleaner - a tool to lớn detect malware & fix computer errors. You will need lớn purchase the full version khổng lồ remove infections & eliminate computer errors. Không tính phí trial available. Combo Cleaner is owned và operated by Rcs Lt, the parent company of read more.

Disconnect External Devices

The first method which could possibly fix the "Your PC ran into a problem and needs to restart" error is to disconnect connected external devices since one of the connected external devices/peripherals might be interfering with your operating system (there are cases where a connected printer is causing this error). Disconnect all peripherals and external devices, leave only mouse và keyboard connected, & restart your computer.

Check if you are still getting the "Your PC ran into a problem và needs lớn restart" error. If the problem gets solved, then it means that one of the peripherals or external devices might be damaged or faulty & cause the problem. In this case, you will need to replace a particular peripheral or external device or vày not use it và keep it disconnected.

Start Windows in Safe Mode

If you cannot bypass this error & cannot log into Windows normally, you will need to lớn boot into Safe Mode with Networking. Skip this step only if you can start your Windows normally. Khổng lồ find out how khổng lồ start Windows in Safe Mode with Networking, read this guide và use the "Interrupt Windows Boot Process" method described in the previously given link.

Or you can use the Windows Installation CD/DVD/USB & boot your Windows into Safe Mode with Networking using the Automatic Repair (Advanced Startup) screen. Once you are logged into your Windows, start applying our below-described methods.

Run Startup Repair

Automatic/Startup Repair is a Windows diagnostics-based troubleshooting tool used lớn repair Windows when something prevents users from starting it. It can fix problems when there are damaged or missing system files & possibly fix the "Your PC ran into a problem and needs to restart" error.

To launch Startup Repair, if you cannot start Windows, you will need to lớn use the Windows Installation truyền thông media on your DVD/USB or interrupt the boot process. You can find the instructions on how to vị it in the previously described method. If you can log into Windows or you already started your Windows in Safe Mode with Networking, then type "recovery" in tìm kiếm and click the "Recovery options" result.


Now click the "Restart now" button under Advanced startup, and Windows will restart.


You will see a blue Advanced startup screen. Apply the following steps whether you can start Windows normally or not (you will get to this screen by performing steps required to lớn boot into Safe Mode). Once you are in the Advanced Startup Window, click "Troubleshoot".


Then click "Advanced options".


Now click the "Startup Repair" option, và Windows will start to diagnose your computer. See if this fixes the "Your PC ran into a problem & needs to restart" error.


Run System tệp tin Checker

System file Checker is a utility in Windows that allows users to scan for corruptions in Windows system files và restore corrupted files. This guide describes how lớn run the System file Checker tool (SFC.exe) khổng lồ scan your system files & to repair missing or corrupted system files. The "sfc scannow" option is one of the several specific switches available in the SFC command.

To run System file Checker, you need to open an elevated Command Prompt first. You can vị it whether you started Windows normally or in Safe Mode. Type command "command prompt" in search and right-click the "Command Prompt" result, select "Run as administrator" option from the contextual menu.


Now type the "sfc /scannow", & press Enter khổng lồ execute it. System tệp tin Checker will start, and it should take some time to lớn complete the scan. Restart your computer và see if the "Your PC ran into a problem và needs to lớn restart" error persists.


Reinstall Drivers

Device driver informs the operating system and other software how to lớn interact with particular hardware. If the appropriate driver is not installed, the device might not function properly, if at all & cause this "Your PC ran into a problem & needs to lớn restart" blue screen error. It is possible that your display, wireless, or ethernet adapter"s driver is corrupted & needs to lớn be reinstalled.

To reinstall drivers, type "device manager" in search and click the "Device Manager" result.


In Device Manager, you will see a danh mục of devices connected lớn your computer. Lớn find out if any of the previously mentioned drivers are causing the problem, you will need lớn uninstall them one by one & restart your computer each time you uninstall one particular driver. Expand one of the mentioned device"s section, right-click the device, và select "Uninstall device".


Tick the "Delete the driver software for this device" checkbox every time you see one và click "Uninstall".

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Now restart your computer and see if you are still getting the "Your PC ran into a problem & needs to lớn restart" error. If the error still persists, uninstall other mentioned drivers by following the same steps. Whether the error still persists even after you uninstalled all drivers, you need lớn install them back/update them.

Go khổng lồ Device Manager again, select the device, right-click it, and select "Update driver" option.


You will be asked to search for updated driver software automatically or lớn browse your computer for driver software. If you select the first option, then Windows will search your computer & the mạng internet for the latest driver software for your device.

If you select the second option, then you will have to locate & install the drivers manually. Using this option requires having a downloaded driver on your computer or USB flash drive. It is a longer process because you will have khổng lồ manually tải về all the latest drivers for all the devices by visiting the device manufacturer"s official website. Select the option you prefer & follow the instructions.


Update Windows

Some users reported that they successfully fixed this error by updating Windows operating system. It is known that sometimes checking for the latest Windows updates and installing them can solve lots of various problems. If Windows has not been updated for some time, we recommend you check for updates manually và see if there are any updates to lớn be installed.

To check for Windows Updates, type "check for updates" in tìm kiếm and click the "Check for updates" result.


You should be automatically directed khổng lồ the Windows Update section. Click "Check for updates". Windows will start checking for updates. If there are updates available, install them. After the updates are installed (if there were any to lớn install), restart your computer and see if the problem persists.


Uninstall Recently Installed Software

Some recently installed software may be causing system conflicts, và that is why the "Your PC ran into a problem và needs to restart" blue screen error started lớn occur. If there is some software you installed recently, just before you started experiencing problems with this blue screen error, we recommend you try to lớn uninstall it.

To vày so, press Windows key + R or right-click the Start menu & select "Run" from the contextual menu. This will open the Run dialog box for you.


Type "appwiz.cpl", và press Enter on your keyboard. This will launch the "Programs và Features" window for you.


In opened Programs và Features window, locate the program và uninstall it by right-clicking on it & choosing "Uninstall" from the dropdown menu.

Restart your computer & see if you are still getting the "Your PC ran into a problem & needs to lớn restart" xanh screen error.


Restore Your System Using Restore Points

System Restore reverts everything to lớn a saved restore point, but first, you must have one recorded. This feature will bring your system back to the previous working state with a created restore point without affecting your files & data.

If you have any system restore points created before the "Your PC ran into a problem và needs khổng lồ restart" started occurring, you might be able lớn fix the problem by performing a System Restore.

To restore your system, launch Run box by pressing Windows key + R & typing the "rstrui.exe" command. Press Enter to lớn launch System Restore.


In the System Restore window, click "Next".


If there are restore points created, you will see a list of them. Mark the "Show more restore points" checkbox, and it should display more restore points. Select the restore point that suits you best (depending on the time created etc.) và click "Next". Make sure to select a restore point where problems with the xanh screen error were not present yet.


Confirm your restore point. Your computer will be restored to the state before the event detailed in the "Description" field. If you are happy with your choice, click "Finish" và begin the system restore process.


We hope this guide helped you get rid of the "Your PC/device ran into a problem và needs to lớn restart" error, & you are now able lớn use your Windows without being interrupted by it.

If there is a method that solved this problem for you and is not mentioned in our guide, vày not hesitate và share it with us and others by leaving a bình luận in the comment section below.